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TAPA The Americas Q1’06 Newsletter

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"Protecting the Goods"

The Arizona Republic
Jan.31, 2004

http://www.azcentral.com/arizonarepublic/business/articles/0131Cargosecurity31.html


"Port Security Is a 'Sink or Swim' Proposition"

World Trade (01/04)Vol. 17, No. 1, P. 20; Sowinski, Lara L.

Operation Safe Commerce (OSC) is a federal government-led initiative aimed at securing the entire supply chain by testing out beta programs and other security processes at three U.S. ports. The initiative has gone into effect at the ports of New York/New Jersey, Los Angeles/Long Beach, and Seattle/Tacoma. The OSC program conducts vulnerability assessments of the entire supply chain. For example, OSC assesses the security of cargo containers by examining the construction of the pallet, certification of the pallet, placement of the pallet in a container, and inspection of the container before it is sealed, says J. Michael Zachary, director of port planning and logistics for the Port of Tacoma. OSC aims to develop "international standards that would be applicable to all containers in an international trade program" with an emphasis on "minimal financial and operational impact to the trade," says Zachary. He notes that securing the supply chain also helps improve the visibility of the supply chain. For example, cargo containers that used to be unloaded from a ship into a general holding area with many other containers are now placed in predetermined rows and slots, making it easier and faster for workers to find the containers when they are loaded onto another ship. This reduction in time results in increased productivity and monetary savings for companies. (www.worldtrademag.com)


FedEx Takes Direct Approach to Terrorism --- Carrier Sets Up Its Own Police Force, Gaining Seat on Regional Task Force Overseen by FBI
Politics & Policy
By Gary Fields
09 October 2003
The Wall Street Journal
(Copyright (c) 2003, Dow Jones & Company, Inc.)

Washington -- FEDEX CORP. HAS come up with a novel way to battle terrorist threats and other crimes: start its own 10-man police force.

The FedEx cops dress in plain clothes, detective-style, and are accredited by the Tennessee government. They can investigate all types of crimes, request search warrants and make arrests anywhere in the state, although they haven't busted anyone yet, and likely won't.

More importantly for FedEx, having a private police force qualifies the shipping company to serve on a regional joint terrorism task force, overseen by the Federal Bureau of Investigation. The 66 task forces currently in operation across the country -- which consist of local, state and federal officers -- are entrusted with more-sensitive and specific data regarding terrorist threats than businesses usually receive. FedEx is the only major air carrier that is a task-force member.

Although the FedEx representative on the task force can't give his corporate boss inside information because it may be classified, the company still gains a great deal from its membership. That is because the FedEx representative can signal the company to take preventive actions. If the task force learns certain kinds of explosives are being used by terrorists in Asia, for instance, the representative can alert the company to install specialized explosives detectors there.

"If they feel there is a threat to a particular part of FedEx's operation, they can take steps to improve security in that area without revealing security information," says FBI agent George Bolds, who is general counsel in the bureau's Memphis, Tenn., field office, where FedEx is based.

Air-cargo and pilots associations praise FedEx for its aggressiveness.

There are limits to the force's authority within FedEx, akin to those on any outside agency; for example, employee records are off-limits without obtaining a warrant.

But the new arrangement does raise complex questions that have yet to be fully resolved: Does FedEx's task-force membership give it an unfair competitive advantage? Do the FedEx cops have an obligation to alert the company's rivals to terrorist threats? If the FedEx cops find wrongdoing among FedEx's senior officials, will the police ignore it because the company pays their salaries?

Tim Edgar, general counsel for the American Civil Liberties Union, questions whether corporate cops can be trusted to act in the public interest, and argues that a watchdog agency should oversee the company's performance. "You're given all the powers of someone accountable to the public, but you're driven by the profit incentives of a private company," he says.

FedEx spokeswoman Kristin Krause says the FedEx Air Carrier Police Department follows the same ethics guidelines as any state law-enforcement agency. Employees and customers can file internal complaints about the corporate cops to the company, she says. Other problems probably would be handled by a state civilian review board. But she doesn't expect much need for those mechanisms because the department plans only to initiate investigations and then turn them over to state agencies.

The company wouldn't make the corporate cops available for interviews.

As for questions of inside information, Ms. Krause says the company's police can't give other firms a heads-up because they can't share sensitive law-enforcement data. During industry forums, though, FedEx may talk generally about security issues with competitors, she adds.

FedEx has focused intensely on the terrorist threat at least since April 1994, when a disgruntled off-duty flight engineer attempted to commandeer a FedEx DC-10 by attacking the flight crew with a hammer. The injured crew subdued him and landed safely in Memphis. Law-enforcement officials concluded that the employee planned to crash the jet into FedEx's headquarters. The Sept. 11, 2001, terrorist attacks added to FedEx's concerns, of course.

A cargo plane is "a big missile full of high-octane fuel," says Mr. Bolds, the FBI agent.

In 2002, FedEx started lobbying the Tennessee Legislature to approve a company police force. As precedent, the firm pointed to the railroads, which have had their own police officers as far back as the 1880s. Currently, railroad officers are responsible for protecting railroad equipment and patrolling the 200,000 miles of track and rights of way the nation's railroads own. Many railroad officers are members of task forces on terrorism.

With 35,000 employees in Tennessee, including 27,000 in Memphis, FedEx didn't face much legislative opposition to its plans. "Without FedEx, Memphis wouldn't be what it is," says Tennessee State Sen. Stephen Cohen, who sponsored the legislation, which was signed into law in July 2002. FedEx officers have to complete training "substantially equivalent" to training for other state police.

Since then, the FedEx police department has started investigations concerning fraud, and threats and suspicious mail directed against company executives. Rather than make arrests, they have turned over the cases to other law-enforcement agencies. Ms. Krause, the FedEx spokeswoman, says the internal police force is able to focus on FedEx concerns that overworked local police forces might not assign top priority.

With its own police force, FedEx also qualified for a spot this past spring in the Memphis-area joint terrorism task force, whose membership is limited to "sworn officers." A company would have to demonstrate a compelling reason for participating on a task force. Not every public police organization is invited or allowed to join them, and the FBI isn't encouraging companies to hire their own cops. The FBI ultimately wants to create 84 task forces, which would cover all the nation's major metropolitan areas. About 2,000 FBI agents and 1,200 local, state and federal law-enforcement officers are members of the 66 now in operation.

Air carriers generally have a good relationship with the FBI because many of the airlines' security personnel are former agents. But Memphis has the only joint task force with air-carrier representatives. As a result, FBI agents say, other carriers don't receive as much information as they could. Passing intelligence to someone not properly vetted is a federal crime.

Neither FedEx nor the FBI will discuss the specific information and other benefits the company has received through its membership. But FBI officials on the task force say the FedEx representative could help the company tailor its response to specific threats. If terrorists are using certain cargo trucks to move explosives closer to aircraft, for instance, FedEx cops could alert the company to change its loading procedure or to use new technology to scan the suspected trucks.

Leon Laylagian, an official of the Coalition of Airline Pilots Association, which represents 21,000 air-crew members, calls the FedEx strategy "a fantastic approach" that could be "a role model for the industry as a whole on how . . . to work in a preventive manner."

Nevertheless, United Parcel Service, FedEx's chief rival, says it isn't interested in trying to join a terrorist task force. UPS spokesman Norman Black says his company believes it gets solid data from the Department of Homeland Security, and doesn't think FedEx gets a competitive advantage. Mr. Black says, "We rely on the government to protect the nation's borders. We deliver packages."

 

"Thwarting the Perfect Crime"
By Jonathan Littman, illustration by Mark Oldroyd -- 4/1/2003 Electronic Business
(Click blue link above)  A great, in-depth article about the problem of theft of high-tech goods.

TNT Express Achieves Highest Freight Security Standards Across International Delivery Network (February, 2003)

TNT Express, the world’s leading business to business express carrier, has committed itself to obtaining the Technology Asset Protection Association’s (TAPA) freight security requirements certification throughout its international delivery network. This involves rigorous auditing of its extensive security infrastructure and places TNT Express ahead of the competition, especially in relation to the shipping of hi-tech goods.

TAPA FSR certification is an important industry recognised standard. It provides TNT Express customers with the confidence that the company has the established freight security requirements in place to ensure a secure network and the safe in-transit storage and warehousing of customer assets.

The TAPA FSR certification has three categories ‘A’, ‘B’ and ‘C’ which are defined by the value of hi-tech traffic moving through each depot – TAPA ‘A’ being multi million pounds worth of goods per month. TNT Express has already achieved TAPA ‘A’ certification at its major European Air Hub in Liège, Belgium and its European Road Hub in Arnhem, The Netherlands which have seen a growing volume of hi-tech consignments. Hubs in Paris, Amsterdam, Lyon and Brussels are also undergoing external assessment for ‘A’ certification due to be completed by February 2003. ‘B’ certification assessment has been undertaken at hubs in Milan, Madrid and Linate, again due for completion by February 2003.

Ken Matthews, Director of Security TNT Express commented, "With the introduction of the borderless European single market in 1993 the freight industry has seen an increase in cross-border crime, in particular hi-tech cargo theft. With an increasing number of global hi-tech accounts we are pleased to have achieved independent TAPA certification at our major road and air hubs which gives our customers confidence that we have the industry leading security requirements in place to minimise and eliminate where possible the risk of theft."

Onno Boots, TNT Express Director of Global Account Management, who has overall responsibility for the company’s largest accounts added, "TNT Express is at the forefront of the industry in the secure shipping of high value hi-tech goods. Achieving TAPA ‘A’ clearly puts us ahead of our competitors when dealing with the technology industry and we are seeing a rapid expansion in volumes from customers in this sector, in particular on our Asia to Europe traffic lanes."

TNT Express has a further 800 depots around the world currently being assessed to TAPA ‘C’ which will provide a benchmark for the company’s security standards. The process will take six months of intensive internal auditing and following this, TNT Express will look at upgrading to the ‘A’ or ‘B’ classification at key depots according to the volume and value of goods passing through.

Julian Hansen, Chairman TAPA EMEA said "TAPA FSR has become the accepted standard for hi-tech freight security. We are delighted that TNT Express is supporting the programme and has achieved certification from our independent auditors."

Furthermore, due to the increasing value of the hi-tech products being handled by the TNT Express network, additional emphasis has been placed on robbery response training to ensure that staff are well trained and equipped. The company also operates an Enhanced Security Programme (ESP) that exceeds the TAPA security requirements. ESP is a network of security coordinators employed at hubs and depots whose sole responsibility is the receipt and despatch of hi-tech products being carried through the TNT Express European Network.

 

KWE/HKG obtains TAPA class A certification (December, 2001)
The warehouse facilities of Kintetsu World Express (H.K.) Limited ("KWE-HKG" represented by Yoichi Tanaka, Managing Director) obtained a class-A certification from the Technology Asset Protection Association ("TAPA") Asia-Pacific. The TAPA is a non-profit association of security professionals and related business partners from such high-technology companies as Intel, Compaq Computer, Sun Micro Systems and was organized first in the U.S.A. in 1997. More than 130 firms worldwide have joined the TAPA since then. It was organized for the purpose of addressing the emerging security threats that are common to the technology industry. A major fundamental TAPA objective is to affect positive change in the security practices of the freight transportation and insurance communities as a whole.

The Freight Security Requirements (FSR) have been established by TAPA to ensure the safe and secure in-transit storage and warehousing of any TAPA members assets throughout the world. The FSR specifies the minimum acceptable standards for security throughout the supply chain and the methods to be used in maintaining those standards. The FSR outlines the process and specification for Suppliers to attain TAPA certification for their
facilities and transit operations. The service providers' facilities can be assessed as either A, B or C category. The class A is the highest classification level.

The certification of KWE-HKG's facilities follows that of another KWE affiliate facilities in Penang as class-B. KWE will seek TAPA certification to its facilities especially in the Asia and Oceania region, among others.

Rutges Cargo first in Europe with a TAPA safety certificate (September, 2000)

Rutges Cargo, part of the Wim Bosman Group, is the first company is Europe that acquired a safety certificate from the American organisation TAPA (Technology Asset Protection Association). The procedures, employees and vehicles were examined and about 100 employees at Rutges Cargo followed a special training course, The secured transport is sold under the name of ARMS (Advanced Risk Management System). Rutges Cargo¹s clients can choose between conventional transport and the more expensive ARMS. Rutges hopes that the TAPA will become the standard for security.

from TAPA Asia


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